Privacy policy

# Privacy Policy

Effective Date: September 2026  
Governing Law: Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs)

Welcome to kmetics.com. We are committed to protecting your personal information and your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Shopify store and purchase our products.

# 1. Information We Collect
We collect personal information necessary to process your orders and enhance your shopping experience, including:
* Identity Data: Full name, billing address, and shipping address.
* Contact Data: Email address and telephone number (required for shipping updates and delivery carrier contact).
* Financial Data: Payment details (processed securely via encrypted third-party payment gateways integrated with Shopify, such as Shopify Payments, Stripe, or PayPal). We do not store or have direct access to your credit card details on our servers.
* Technical Data: IP address, browser type, device details, and cookies used to improve website functionality and customer experience.

# 2. How We Use Your Information
We use your information strictly to:
* Process, fulfill, ship, and track your orders.
* Communicate order updates, tracking information, and respond to customer support inquiries via hello@kmetics.com.
* Prevent fraudulent transactions and maintain website security.
* Comply with legal obligations in Australia (under our ABN business operations) and destination customs requirements.

# 3. Disclosure of Information to Overseas Recipients (International Dropshipping)
To fulfill your orders with authentic K-Beauty products, we utilize overseas fulfillment facilities and supply chain partners based in South Korea, including our primary logistics partner, Hypercape. 

By placing an order on kmetics.com, you acknowledge and consent that your necessary delivery details (Recipient Name, Shipping Address, and Phone Number) will be securely transmitted overseas to our logistics partners and international express carriers in South Korea strictly for picking, packing, customs clearance, and delivering your order. We ensure that our partners maintain strict data privacy and security measures.

# 4. Your Rights Under Australian Law
Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to request access to the personal data we hold about you and to ask for corrections if any information is inaccurate. 

# 5. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need assistance, please contact us at:

* Website: kmetics.com
* Email: hello@kmetics.com